HotFansDownload FAQs & Troubleshooting Guide
Welcome to the HotFansDownload FAQs & Troubleshooting page. Below you will find quick answers and step-by-step solutions to the most common questions and issues.
Frequently Asked Questions
1. How do I install HotFansDownload Chrome Extension?
- Download the offline ZIP package from our install guide.
- Extract the ZIP file to a local folder on your computer.
- Open
chrome://extensionsin Google Chrome and enable Developer mode in the top-right corner. - Click Load unpacked and select the extracted folder.
💡 Note: In your Chrome Extensions manager (
chrome://extensions), the extension is listed as Mass.Viewer.
2. Why am I unable to log in ("Can not login?")?
If you encounter login errors or an infinite login loop:
- Ensure you are already logged in to your active OnlyFans account in the same browser session.
- Clear your browser cookies and cache for OnlyFans, then log in to OnlyFans again before opening the extension popup.
- Make sure third-party cookies or privacy extensions are not blocking session authentication.
3. How does Incremental Download work?
Incremental Download skips media that you have already downloaded in previous sessions. It compares media IDs against your local download history so you only fetch new, un-saved posts, saving time and storage space.
4. How can I confirm my Pro plan subscription?
Check the extension popup or the media download dashboard. When logged in under a Pro account, the status badge displays Pro. Additionally, you can manage your subscription and view plan details on the Pro management section.
5. Will creators know I am downloading their media?
No. HotFansDownload operates 100% on the client side inside your local browser. It reads media streams that your logged-in account already has access to view, and does not send alerts or notifications to creators.
6. Need More Help?
If you have additional questions or encounter an unlisted issue, please reach out to our support team: